Return and Cancellation Policies
Select Collection:Cancellations for furniture orders from the Select Collection are subject to a full refund if the pieces have not yet shipped. Once the piece(s) has shipped, any cancellations will require a 15% re-stocking fee. Delivery fees are non-refundable. Once the piece(s) has been delivered, please refer to our Warranty section.
Bespoke Collection and Commercial Work:Furniture orders are put on our calendar immediately upon receipt of deposit and specific material orders are placed right away. Orders can be cancelled or changed within 2 business days of purchase. Your 50% deposit will be forfeited on any furniture orders cancelled after the 2 business days.
Final payment is due upon receipt of your piece(s). Due to the unique nature of custom pieces, all sales are final.